Security and Data Transmission

1. Encryption
2. Card Data (PCI)
3. Access & Control
4. Phishing Protection
5. Incident & Contact

Security & Data Transmission

Effective Date: January 2025

MDBill is a product of AcerHealth Inc. This policy explains how MDBill protects personal and payment-related information and how payment card details are transmitted during transactions.

1. Secure Website Connection (Encryption)

MDBill uses industry-standard encryption to protect information transmitted between your browser and our systems. When you access MDBill, your connection is secured using HTTPS (TLS encryption) to reduce the risk of interception or tampering while data is in transit.

2. Payment Card Data Handling (PCI)

MDBill uses PCI-compliant payment gateway partners to process card transactions. MDBill does not store full credit card numbers or card verification values (CVV) on our servers.

  • Card data entered during checkout is handled through secure, gateway-provided mechanisms (tokenization / transient tokens)
  • MDBill receives only limited data needed for receipts, reconciliation, and support (last 4 digits, brand, etc.)
  • Sensitive authentication elements (like CVV) are not stored after authorization
3. Access Controls & Data Minimization

MDBill applies access controls designed to restrict access to systems and data to authorized personnel and services only. We use logging and monitoring to help detect suspicious activity and protect platform integrity.

We collect and retain only data that is reasonably necessary to provide the service, support transactions, prevent fraud, and comply with legal requirements.

4. Account Security & Phishing Protection

Users are responsible for maintaining the confidentiality of their login credentials. MDBill will never ask you to send full card numbers or CVV by email.

Do not share sensitive payment details through email or chat. If you receive a suspicious message claiming to be MDBill, contact us directly using the official support email below.

5. Incidents & Contact Information

If we become aware of a security incident that materially affects user data, we will take reasonable steps to investigate, mitigate, and provide notices as required by law.

If you have questions about this Security & Data Transmission Policy, contact:

Email: support@mdbill.io
Website: https://mdbill.io

Note: For details on data collection, please see our Privacy Policy.